Ruakuri cave - guiding the product
What we knew then? How guides came into the BWR/ Ruakuri fold, where they got their passion for caves and how BWR moulded its guiding style. What we did. How we perceived the Ruakuri product could be guided, trials and training and how we started guiding the product. Modifying how physical constraints, Client expectations and Guiding X factors change how the trip runs. The future - How do we tap into a guide's passion for their profession and consistently deliver a quality, memorable product.